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Troubleshooting Article
Next.js Connection Stuck in Pending
without guesswork
Check the adapter, environment, and workspace mapping when a Next.js site will not move past pending status.
Overview
Pending status usually points to adapter detection issues, environment mismatch, or a workspace mapping problem rather than a UI issue.
When to use this
- The Next.js site never reaches connected or healthy status.
- The adapter appears installed but the workspace does not update.
Steps
- 1.Confirm the adapter install and version compatibility.
- 2.Confirm environment variables are present in the correct environment.
- 3.Confirm the workspace is mapped to the intended project.
- 4.Compare deployment health between staging and production.
Expected result
The pending state clears or the root cause is narrowed enough for a precise escalation.
If something goes wrong
- If builds pass but status stays pending, inspect mapping and runtime config.
- If the behavior differs between environments, review parity before retrying.
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